Security & IT Solutions
Unified communications with no per-user licence fees for Abu Dhabi, Al Ain and Dubai businesses — from desktop IP phones to scalable UCM PBX platforms, supplied and installed by Emirtech Technology.
Page last updated: 16 September 2026
Grandstream IP telephone systems are a range of SIP-based desk phones, video endpoints, and UCM IP PBX appliances that deliver unified voice, video, and conferencing communications over an IP network — with no per-seat licensing fees. Emirtech Technology, a systems integrator (ADMCC-approved for security systems) in Abu Dhabi, supplies, configures, and supports the full Grandstream product portfolio for businesses across Abu Dhabi and Al Ain (Dubai: smart home, PABX and IP-PBX phone systems, IT AMC and time attendance by on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself, and CCTV, alarm and access control through SIRA-approved partners), helping organisations replace legacy PABX hardware with scalable, cost-effective IP communications infrastructure.
In short: Emirtech supplies and installs Grandstream IP phones and UCM PBX platforms, a unified communications option with no per-user licence fees for its built-in features, for businesses in Abu Dhabi, Al Ain and Dubai. It is not a Grandstream channel partner. A site survey comes first, then a written itemised quotation.
| Who installs it? | Emirtech Technology, based at M44, Mussafah Industrial Area, Abu Dhabi, in operation since 2018, using its own engineers. |
|---|---|
| Where? | Abu Dhabi and Al Ain first, run from Mussafah (there is no Al Ain office). Dubai work covers smart home, PABX and IP-PBX phone systems, IT AMC and time attendance by scheduled on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself, and CCTV, alarm and access control through SIRA-approved partners, with Emirtech coordinating. |
| Brand status | Grandstream equipment is supplied through standard UAE channels. Emirtech is an independent integrator, not a partner or distributor of Grandstream; it holds no manufacturer-level credential of its own. |
| Phone lines and numbers | Provided by the licensed operators du and e&. Emirtech is not a telecom licensee and does not sell calls or SIP minutes. |
| Approvals | ADMCC approval covers security systems only. Telephony work is outside that approval. |
| Price | No fixed price list: cost depends on users, hardware, licences and integrations, and licence terms change, so confirm them with the vendor. A free site survey comes first, then a written quotation; we reply the same working day. |
| Last reviewed | 4 November 2026 |
Grandstream provides enterprise-grade unified communications at an accessible price point. The UCM series IP PBX appliances include all advanced telephony features — auto-attendant, voicemail, call recording, video conferencing, and LDAP directory — without licensing fees or per-feature upgrade costs.
Emirtech Technology configures and supports Grandstream deployments from small offices up to multi-site enterprise networks in Abu Dhabi and Al Ain. Abu Dhabi and Al Ain are our priority areas, and in Dubai: smart home, PABX and IP-PBX phone systems, IT AMC and time attendance by scheduled on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself, and CCTV, alarm and access control through SIRA-approved partners, with Emirtech coordinating; we do not mobilise to Sharjah or the Northern Emirates. Request a quotation to discuss your requirements.
Full Portfolio
The Grandstream UCM series — UCM6301, UCM6302, UCM6304 and UCM6308, plus the HA100 high-availability module and legacy UCM6204/6208/6510 units still in service — provides a robust, browser-managed voice, video, and data communications platform with zero licensing fees. Supports SIP trunking, conferencing bridges, IVR, and call centre queues out of the box.
The GXP1610–1630 and GXP2130–2170 entry-level phones and GRP2601–2604, GRP2612–2615 and GRP2616–2636 executive phones cover colour displays, HD audio, Gigabit ports, PoE, and up to 48 BLF keys. For cordless coverage, the DP720–752 DECT handsets and WP810–825 Wi-Fi handsets extend the same PBX to warehouse floors and mobile staff. Suitable for open-plan offices, reception, and management desks.
The GXV3200 series Android-based video phones deliver HD video calling and audio conferencing directly from the desktop, doubling as a productive Android tablet with full internet access.
Grandstream GWN Wi-Fi access points and Gigabit routers offer embedded provisioning and network management controllers, enabling a complete wired and wireless infrastructure to complement your telephony deployment.
Grandstream HT801–813 analogue telephone adapters and GXW42xx gateways allow existing analogue handsets and PSTN/ISDN lines to integrate cleanly with your IP PBX, protecting legacy investments during migration.
The Grandstream GDS3710 and GDS3712 are IP video door-entry units with RFID/MIFARE card reader support, integrating directly with a UCM IP PBX so visitors can be buzzed in from any registered extension or the Grandstream Wave app — suited to office entrances, warehouse gates, and multi-tenant buildings.
The free Android/iOS Grandstream Wave softphone app supports up to six SIP accounts, six-way voice conferencing, speed dial with 24 virtual BLF keys, LDAP phonebook, call transfer, and remote monitoring of UCM PBX systems.
The UCM series sits at the heart of most Grandstream deployments. It consolidates voice, video, data, and mobility services into a single on-premises appliance managed through a web interface — no proprietary software licences required.
Unlike many IP PBX platforms, Grandstream UCM appliances include the following features at no additional charge:
The UCM works with any standards-compliant SIP trunk provider — including Etisalat Hosted PBX, du Hosted PBX, Callbusiness, AVL and IPknowledge — as well as Grandstream's own PSTN gateways, allowing businesses in Abu Dhabi to keep existing analogue or ISDN lines while migrating to IP telephony at their own pace.
| Feature | Grandstream UCM (On-Premises) | Hosted / Cloud PBX |
|---|---|---|
| Monthly per-seat cost | None (hardware investment only) | Ongoing subscription per user |
| Data sovereignty | All call data on-site | Data held by cloud provider |
| Customisation | Full configuration control | Limited to provider's feature set |
| Internet dependency | Operates locally if internet fails | Requires stable internet connection |
| Scalability | Up to 2,000 extensions (UCM6510) | Typically unlimited, per plan |
An Emirtech engineer visits your premises to assess your existing network infrastructure, number of extensions required, SIP trunk or PSTN integration needs, and any call centre or video conferencing requirements.
We produce a detailed bill of materials covering UCM model, handset types and quantities, cabling, PoE switching, and gateway hardware, together with an itemised written quotation and project timeline.
All Grandstream hardware is sourced from authorised UAE distributors. The UCM and handsets are pre-configured and tested in our workshop before delivery to minimise on-site installation time.
Our technicians mount and connect all hardware, register extensions, configure trunks and IVR, and carry out end-to-end call quality testing across every handset.
We provide user and administrator training on the UCM web portal and Grandstream Wave app. Annual Maintenance Contracts (AMC) are available to keep your system updated and supported. See our PABX systems page for full AMC details.
Answers
Get a free consultation and an itemised, no-obligation quotation from Abu Dhabi's technology specialists.
Related guide: PABX and IP-PBX systems in Dubai · Hotel and clinic telephone systems
Talk to Emirtech's engineers — we reply the same working day across Abu Dhabi and Al Ain. CCTV, security, IT, AV and smart-building solutions.
Mon–Sat 8AM–7PM · [email protected] · Since 2018 · ADMCC-approved for security systems