Hotels and hotel apartments
Rooms, reception, back office and housekeeping extensions.
System size follows the number of rooms and departments.
Telephony
Hotel and Clinic Telephone Systems in Abu Dhabi, Al Ain and Dubai
Phone systems for hotels, serviced apartments, clinics and medical centres: room and reception phones, wake-up calls, queues and call recording, installed and supported by Emirtech.
Free Site Survey Since 2018 Abu Dhabi, Al Ain & Dubai
In short: Emirtech designs, installs and supports business phone systems for hotels, serviced apartments, clinics and medical centres in Abu Dhabi, Al Ain and Dubai. A hotel system typically adds room extensions, a reception console or queue, wake-up calls, do-not-disturb and call restrictions; a clinic system adds reception queues, doctor and department extensions, paging and call recording. We work from Mussafah, Abu Dhabi, with no office in Al Ain or Dubai, and visit by appointment after a free site survey and a written quotation. Links to hotel property management software depend on the PBX and the software, so we confirm compatibility at the survey. We are not a Yeastar, 3CX or Grandstream partner or distributor.
What a hotel or clinic phone system can include
| Part of the system | What it covers | What to expect |
|---|---|---|
| Room and guest phones | Room extensions, room-to-room and reception calling, and call restrictions per room. | Phone models are checked against the PBX's supported-phone list before quoting. |
| Reception and front desk | A reception console or queue, hunt groups and out-of-hours routing. | Call flows are agreed in writing and tested before go-live. |
| Wake-up calls and do-not-disturb | Hotel features offered by hotel-capable PBX platforms, such as Yeastar's P-Series hotel module. | Which features you get depends on the platform and edition chosen. |
| Clinic reception and doctors | Reception queues, doctor and department extensions, hold messages and paging. | Designed around how the front desk handles calls. |
| Call recording | Recording of selected lines or extensions with announcements. | UAE privacy and consent rules are explained at the survey; recordings must be stored securely. |
| Property management link | A link between the phone system and the hotel's property management software. | Depends on the PBX model and the software; confirmed with your software supplier at the survey, never promised in advance. |
| SIP trunks and numbers | du or e& SIP trunks, number porting and failover routing configured on the PBX. | The trunk is supplied by the carrier; we register and configure it. |
| Resilience and support | Power backup, network checks, remote support and annual maintenance. | Terms are written down in the quotation. |
Properties and practices we take on
Serviced apartments and guesthouses
Smaller properties that need reliable reception calling.
A compact system with room for growth.
Clinics and medical centres
Reception, doctors, nurses and administration.
Queues, paging and call recording where needed.
Dental and specialist practices
A few lines with an appointment desk.
Simple, dependable and easy to manage.
Multi-branch healthcare and hospitality groups
Several sites on one system.
Branches join one system so calls can be transferred between them.
Old PABX replacements
Analogue or end-of-life systems at hotels and clinics.
Numbers and call flows are moved without a long outage.
Which platform for a hotel or clinic
There is no single best system; the number of rooms or users and the features needed decide.
Yeastar P-Series
An on-premises appliance range with a hotel module for room extensions, wake-up calls and do-not-disturb, as described by Yeastar.
3CX
A software PBX on your own or a hosted server, with mobile and desktop apps, suited to smaller properties and clinics that want flexibility.
Grandstream UCM
An appliance for small and mid-size properties and practices that want one box and a simple cost.
Emirtech is an independent integrator in Mussafah, Abu Dhabi, ADMCC-approved for security systems in the Abu Dhabi emirate. We are not a Yeastar, 3CX or Grandstream partner, reseller or distributor and hold no manufacturer-level credential or SIRA approval. We have no office in Al Ain or Dubai, so visits there are by appointment.
Have this ready when you contact us
- The property or clinic name, address and the number of rooms or staff.
- Your current phone system and numbers, if any.
- Whether you need wake-up calls, a reception queue or call recording.
- The name of your property management or clinic software, if you want a link checked.
- Whether the project is new, a refit or a replacement of an old system.
- Your timeline and any landlord or licensing approvals.
This page is general information for hotel and clinic telephone systems in Abu Dhabi, Al Ain and Dubai. Brand names are trademarks of their owners. Emirtech is not a Yeastar, 3CX or Grandstream partner or distributor and holds no SIRA approval.
Frequently Asked Questions
Do you install hotel telephone systems in Abu Dhabi, Al Ain and Dubai?
Yes. We install and support phone systems for hotels, hotel apartments and serviced apartments in Abu Dhabi, Al Ain and Dubai after a free site survey and a written quotation. We work from Mussafah, Abu Dhabi, with no office in Al Ain or Dubai.
Which PBX is best for a hotel?
It depends on the number of rooms and the features you need. Yeastar's P-Series includes a hotel module for room extensions, wake-up calls and do-not-disturb; 3CX and Grandstream UCM can suit smaller properties. We recommend after the survey. See Yeastar PABX systems and our 3CX, Teams Phone and Yeastar comparison.
Can the phone system link to our hotel property management software?
Sometimes. A link depends on the PBX model and on the property management software, so we check compatibility with your software supplier at the survey and do not promise a link in advance. See also hotel PMS integration.
What features does a hotel phone system usually have?
Typical features are room extensions, reception queues, wake-up calls, do-not-disturb, call restrictions per room, voicemail and call recording. Which of these you get depends on the platform and edition, and we list them in the quotation.
Do you install phone systems for clinics and medical centres?
Yes. A clinic system usually needs a reception queue, extensions for doctors and departments, paging, hold messages and sometimes call recording. We design it around how your front desk handles calls.
Is call recording allowed in a clinic or hotel?
Businesses can record calls under UAE rules on privacy and consent: callers should be told, access to recordings should be limited and storage should be secure. Health information needs extra care. We configure announcements and storage and suggest you confirm your obligations with your legal adviser.
Can you replace our old PABX and keep our numbers?
Usually yes. Numbers are ported through the carrier, extensions and call flows are rebuilt on the new system, and the cut-over is planned to keep reception reachable. We survey the old system first.
Are you a Yeastar, 3CX or Grandstream partner?
No. Emirtech is an independent integrator, not a partner, reseller or distributor of these brands. We install and programme the systems and quote the licences and hardware in a written itemised quotation.
Do you also cover Dubai and Al Ain?
Yes. We serve Abu Dhabi, Al Ain and Dubai; there is no office in Al Ain or Dubai, so visits there are by appointment. See PABX systems in Dubai and PABX in Al Ain.
How do I get a quotation?
Send a WhatsApp message or use the request form with the property or clinic name, the number of rooms or staff and your current system. We reply the same working day, survey for free and send a written quotation.
Planning a hotel or clinic phone system?
Tell us the property or clinic, the number of rooms or staff and your current system. We reply the same working day, survey for free and send a written quotation.
Need a free site survey or quote in Abu Dhabi?
Talk to Emirtech's engineers — we reply the same working day across Abu Dhabi and Al Ain. CCTV, security, IT, AV and smart-building solutions.
Mon–Sat 8AM–7PM · [email protected] · Since 2018 · ADMCC-approved for security systems