SSO from Entra ID or Okta
SAML 2.0 or OIDC single sign-on configuration from Microsoft Entra ID or Okta into the Salesforce org login URL, with conditional access policies and MFA enforced before Salesforce authentication.
Salesforce · Honest Scope
Salesforce Platform — Honest Scope for Abu Dhabi
Salesforce is a commercial SaaS CRM platform used widely across Abu Dhabi enterprises, government bodies and growing mid-market firms. Emirtech delivers the underlying identity, integration and endpoint security layer that Salesforce users rely on — we are not a Salesforce Consulting Partner.
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ADMCC Approved
Control4 installer
Since 2018
Honest Scope
In short: This page covers “Salesforce Platform — Honest Scope” from the technical side, with honest scope. Emirtech installs and configures systems; it is not an auditor, certification body or legal adviser, so confirm the standard or regulation with the relevant authority, auditor or adviser.
Salesforce Platform — Honest Scope: key facts
| Who provides it? | Emirtech Technology, based at M44, Mussafah Industrial Area, Abu Dhabi, in operation since 2018. The work is carried out by Emirtech's own engineers. |
|---|---|
| Where? | Abu Dhabi and Al Ain, served from Emirtech's Mussafah, Abu Dhabi base; there is no Al Ain office. In Dubai: smart home, PABX and IP-PBX phone systems, IT AMC and time attendance by scheduled on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself; CCTV, alarm and access control through SIRA-approved partners, with Emirtech coordinating. |
| What is covered | Salesforce Platform — Honest Scope. |
| Survey and quotation | Emirtech publishes no price list: it surveys or assesses first and then gives a written, itemised quotation. |
| Credentials | Emirtech is an independent systems integrator. It holds no manufacturer-level credential of its own, and its ADMCC approval covers security systems only, not IT services. It claims no partner status with the vendors named on this page. Product brands named on this page are trademarks of their owners. |
| Please note | General information, not legal, audit or certification advice. Emirtech is not an auditor, certification body or legal adviser; confirm the standard or regulation with the relevant authority, auditor or adviser. |
| Last reviewed | 21 October 2026 |
What does Emirtech actually deliver around Salesforce for Abu Dhabi customers?
Emirtech Technology is an Abu Dhabi IT and integration company (ADMCC-approved for security systems only) founded in 2018, operating from M44, Mussafah Industrial Area, Abu Dhabi, reachable on +971 55 651 7843. Salesforce is a global commercial SaaS CRM ecosystem covering Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud (customer portals), Salesforce Industries (Financial Services Cloud, Health Cloud, Manufacturing Cloud and other vertical clouds), Slack (Salesforce-owned), Tableau (Salesforce-owned analytics) and MuleSoft (Salesforce-owned integration). Salesforce platform implementation — Apex code, Lightning Web Components, Flow and Process Builder automation, data migration from legacy CRM, complex object modelling, profiles and permission sets, sandbox strategy, change sets, end-user training and post-go-live adoption — is best delivered by a Salesforce Consulting Partner in the Crest, Summit, Ridge or Base tier listed on Salesforce AppExchange. Emirtech is not a Salesforce Consulting Partner, not a Salesforce-authorised reseller, and not part of the Salesforce Partner Programme. What Emirtech honestly delivers for Abu Dhabi customers using Salesforce is the underlying layer that Salesforce runs on: SAML 2.0 / OIDC single sign-on from Microsoft Entra ID or Okta into the Salesforce org, conditional access and multi-factor authentication enforcement before Salesforce login, endpoint hardening on Windows 11 and macOS devices used by Salesforce users, network connectivity from your Abu Dhabi or Al Ain office to Salesforce hyperforce regions, structured cabling and Wi-Fi in the workspace, and lightweight middleware integration where a Salesforce-authorised partner has already built the Salesforce side. We hold no manufacturer-level credential of our own; we hold no Salesforce partner tier, no Salesforce certifications as a firm, and we do not claim Apex, Lightning, Flow or Salesforce CPQ delivery capability. For Salesforce platform work itself, engage a Salesforce Consulting Partner. For the identity, endpoint and network layer those Salesforce users depend on across Abu Dhabi and Al Ain, call Emirtech on +971 55 651 7843 or visit our Mussafah M44 office.
Identity and infrastructure layer for Salesforce users
What Emirtech honestly delivers around Salesforce
Endpoint hardening for users
Windows 11 and macOS device hardening, disk encryption, EDR agent rollout and patch management for Abu Dhabi staff accessing Sales Cloud, Service Cloud or Experience Cloud through browser or mobile.
Network and connectivity
Structured cabling, switching, Wi-Fi and ISP coordination at your Abu Dhabi or Al Ain office so Salesforce hyperforce traffic, Slack and Tableau Cloud reach users reliably from desks and meeting rooms.
Lightweight integration support
Endpoint and network-side support for integrations a Salesforce Consulting Partner has already built — file shares, on-prem agents, certificate management and firewall rules to MuleSoft or middleware endpoints.
Where to engage a Salesforce Consulting Partner versus Emirtech
Salesforce org build, Apex code, Lightning components, Flow automation, data migration, profiles, permission sets, Salesforce CPQ, Industries clouds configuration and end-user training all sit with a Salesforce Consulting Partner in the Crest, Summit, Ridge or Base tier. Emirtech covers the identity, endpoint and network layer underneath, with Abu Dhabi and Al Ain as priority areas and Dubai projects limited to IT AMC and time attendance. Request a free Salesforce infrastructure consultation or call +971 55 651 7843.
- Salesforce Consulting Partner — Apex, Lightning Web Components, Flow, Process Builder, data model design
- Salesforce Consulting Partner — Sales Cloud, Service Cloud, Marketing Cloud configuration and rollout
- Salesforce Consulting Partner — Industries clouds (Financial Services, Health, Manufacturing) configuration
- Salesforce Consulting Partner — data migration from legacy CRM, deduplication and post-go-live adoption
- Salesforce Consulting Partner — Salesforce CPQ, Revenue Cloud and complex pricing rules
- Salesforce Consulting Partner — MuleSoft Anypoint integration design and API-led connectivity
- Emirtech — SAML or OIDC SSO from Entra ID or Okta into the Salesforce org
- Emirtech — conditional access, MFA and device compliance before Salesforce login
- Emirtech — Windows 11 and macOS endpoint hardening, EDR and patch management
- Emirtech — structured cabling, Wi-Fi and switching at your Abu Dhabi or Al Ain office
- Emirtech — firewall rules, certificate management and on-prem agents for integration endpoints
- Emirtech — Control4 installer for boardroom AV where Salesforce dashboards are reviewed
Honest non-claims for Salesforce delivery
What Emirtech explicitly does not deliver
No Apex or Lightning code
We do not write Apex classes, Apex triggers, Lightning Web Components or Visualforce pages. Custom Salesforce code belongs to a Salesforce Consulting Partner with certified developers and Salesforce DX practices.
No Flow or process automation
Salesforce Flow design, Process Builder migration, declarative automation, validation rules and approval processes sit with a Salesforce Consulting Partner — not with Emirtech.
No data migration or training
Legacy CRM data extraction, transformation, deduplication, loading into Salesforce objects, user training, change management and adoption tracking are delivered by a Salesforce Consulting Partner.
No Salesforce licence resale
Salesforce licences are sold direct by Salesforce Middle East or through authorised resellers. Emirtech is not a Salesforce-authorised reseller and does not sell, renew or true-up Salesforce subscriptions.
Scope — what we deliver and explicitly do not
Emirtech keeps a clear, honest line between the Salesforce platform itself and the infrastructure layer Abu Dhabi customers need around it. The bullets below set that boundary so you can engage the right partners for each piece of work.
- We deliver: SAML or OIDC SSO from Entra ID or Okta into the Salesforce org, conditional access, MFA, endpoint hardening on Windows 11 and macOS, network and cabling at Abu Dhabi and Al Ain offices, and integration-side support for endpoints, certificates and firewall rules.
- We do not deliver: Apex code, Lightning Web Components, Flow automation, Salesforce data migration, Salesforce CPQ configuration, Industries cloud build, MuleSoft Anypoint design, Tableau dashboard authoring or Slack workspace governance.
- We are not: a Salesforce Consulting Partner in the Crest, Summit, Ridge or Base tier, not a Salesforce-authorised reseller, not part of the Salesforce Partner Programme, and we hold no Salesforce certifications as a firm.
- We are not affiliated with: Salesforce, Inc., Salesforce Middle East, Salesforce Consulting Partners (Accenture, Deloitte, IBM, Cognizant, Capgemini) or authorised Salesforce resellers in the UAE.
- We hold no manufacturer-level credential of our own; our ADMCC approval covers security systems work only, not general IT or integration work.
- Abu Dhabi and Al Ain are our priority areas, and in Dubai: smart home, PABX and IP-PBX phone systems, IT AMC and time attendance by scheduled on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself, and CCTV, alarm and access control through SIRA-approved partners, with Emirtech coordinating; we do not mobilise to Sharjah or the Northern Emirates.
- We coordinate cleanly with the Salesforce Consulting Partner you already engage, taking the identity, endpoint and network tickets while they own org configuration.
If you need a Salesforce Consulting Partner, Salesforce AppExchange lists Crest, Summit, Ridge and Base partners covering the UAE. If you need the identity, endpoint and network layer underneath in Abu Dhabi or Al Ain, Emirtech is reachable on +971 55 651 7843.
Common questions
FAQs
Is Emirtech a Salesforce Consulting Partner or authorised reseller?
No. Emirtech is not a Salesforce Consulting Partner in any tier (Crest, Summit, Ridge or Base), not a Salesforce-authorised reseller and not part of the Salesforce Partner Programme. We hold no manufacturer-level credential of our own. For Salesforce org build, engage a listed Salesforce Consulting Partner.
Can Emirtech write Apex code or build Lightning components for our Salesforce org?
No. We do not write Apex classes, Apex triggers, Lightning Web Components, Visualforce pages or Flow automation. Custom Salesforce development requires certified Salesforce developers and Salesforce DX practices held by a Salesforce Consulting Partner — not by Emirtech.
What does Emirtech actually do for Salesforce users in Abu Dhabi?
We deliver the identity, endpoint and network layer underneath. That includes SAML or OIDC single sign-on from Entra ID or Okta into the Salesforce org, conditional access and MFA, Windows 11 and macOS device hardening, structured cabling and Wi-Fi at your Abu Dhabi or Al Ain office, and firewall and certificate work for integration endpoints.
Can Emirtech configure Sales Cloud, Service Cloud or Marketing Cloud for us?
No. Configuration of standard objects, page layouts, profiles, permission sets, sharing rules, journeys in Marketing Cloud or case routing in Service Cloud is Salesforce platform work and belongs to a Salesforce Consulting Partner. We do not perform this configuration.
Do you handle MuleSoft, Tableau or Slack on the Salesforce stack?
No. MuleSoft Anypoint integration design, Tableau dashboard authoring and Slack workspace governance are Salesforce-owned products that require their respective partner credentials. We can support endpoint, network and identity tickets around them — not the platform configuration itself.
How do I get a quote for the Salesforce-adjacent infrastructure work Emirtech does deliver?
Call Emirtech on +971 55 651 7843, email [email protected] or use the request quotation form. We will scope the identity, endpoint and network work honestly for your Abu Dhabi or Al Ain site and tell you clearly which items must sit with your Salesforce Consulting Partner instead.
Salesforce · Honest Scope
Talk to an Abu Dhabi specialist
Free site survey · transparent scope · honest costs · ADMCC-approved for security systems · Mussafah M44 home base since 2018.
Need a free Abu Dhabi site visit? Call +971 55 651 7843 or email [email protected] — we reply the same working day across Abu Dhabi and Al Ain.