Jewellery & Gold Shop CCTV — Abu Dhabi

Jewellery underwriters face concentrated risk — a single smash-and-grab can produce a claim worth hundreds of thousands of dirhams. Verified CCTV footage provides an independent, timestamped record of any incident, which accelerates claims investigation and helps establish liability. Many jewellery insurance policies in the UAE list continuous CCTV recording, minimum retention periods and documented camera schedules as conditions of cover, so check your own policy wording. Failure to meet policy conditions can result in a claim being reduced or declined.

For identification-grade face capture at a jewellery counter, 4 MP is the practical baseline. This resolution, combined with a correctly selected focal length that places the customer's face across at least 15 percent of the frame width, produces footage clear enough for post-incident identification. In premises where counter depth is greater than roughly three metres, or where insurers specify enhanced evidence quality, 8 MP cameras may be warranted. Resolution alone is insufficient — lens selection and camera angle are equally determinative.

The vault camera is connected to the access-control system governing the strong-room door. When a dual-control entry event occurs — meaning two authorised individuals authenticate within a defined time window — the NVR receives a signal that increases the vault camera's recording frame-rate and tags the footage with an event marker. This creates a distinct, searchable segment for every vault opening. If the door is forced without valid authentication, the system triggers an alarm and push notification simultaneously.

ADMCC retention requirements vary by premises category, so confirm the figure for your shop with ADMCC; we design jewellery shops for at least 90 calendar days of continuous retention, which also suits many jewellery insurers. For a jewellery shop running multiple 4 MP cameras, this demands measurably more NVR storage than a standard retail premises using 2 MP cameras, because higher-resolution streams produce larger files. We calculate the precise storage requirement during the design phase, factoring in the number of cameras, resolution, frame-rate, codec efficiency, and any period where the insurer requires a longer retention window.

In many cases, yes. If the existing cabling infrastructure is structured cabling — typically Cat 6 for IP cameras or RG59 coaxial for analogue — and is in sound condition, it can often be retained while cameras and the NVR are upgraded to meet current resolution, retention, and ADMCC compliance requirements. We assess the existing infrastructure during the site survey and provide an honest recommendation: upgrade where viable, replace where the existing system cannot meet the technical or regulatory standard required.

Call +971 55 651 7843 or email [email protected] with your premises location, approximate floor area, number of counters and display cases, and whether you have an existing system. We arrange a site survey at a time convenient for your trading hours, assess the layout, review any insurer security conditions you have received, and return a detailed, itemised quotation once the survey is done. There is no charge for the initial survey and quotation within Abu Dhabi Emirate.