Managed EDR & Endpoint Security
Sophos Intercept X, SentinelOne, CrowdStrike Falcon, Bitdefender or Microsoft Defender for Business — deployment, tuning, alert review, incident response during business hours. Pair with vendor MDR for 24/7.
MSSP Honest Scope · Abu Dhabi
MSSP / Managed Security — Honest Scope for Abu Dhabi
Emirtech Technology delivers managed security services within an explicit, honest scope — what we cover, what requires specialist 24/7 SOC firms and where to find them.
ADMCC-approved (security systems) Free Site Survey Since 2018 Honest Scope
In short: This page covers “MSSP / Managed Security — Honest Scope” from the technical side, with honest scope. Emirtech installs and configures systems; it is not an auditor, certification body or legal adviser, so confirm the standard or regulation with the relevant authority, auditor or adviser.
MSSP / Managed Security — Honest Scope: key facts
| Who provides it? | Emirtech Technology, based at M44, Mussafah Industrial Area, Abu Dhabi, in operation since 2018. The work is carried out by Emirtech's own engineers. |
|---|---|
| Where? | Abu Dhabi and Al Ain, served from Emirtech's Mussafah, Abu Dhabi base; there is no Al Ain office. In Dubai: IT AMC and time attendance by scheduled on-site visits, gate barriers, ANPR, video intercoms and turnstiles by Emirtech itself; CCTV, alarm and access control through SIRA-approved partners, with Emirtech coordinating. |
| What is covered | MSSP / Managed Security — Honest Scope. |
| Survey and quotation | Emirtech publishes no price list: it surveys or assesses first and then gives a written, itemised quotation. |
| Credentials | Emirtech is an independent systems integrator. It holds no manufacturer-level credential of its own, and its ADMCC approval covers security systems only, not IT services. |
| Please note | General information, not legal, audit or certification advice. Emirtech is not an auditor, certification body or legal adviser; confirm the standard or regulation with the relevant authority, auditor or adviser. |
| Last reviewed | 21 October 2026 |
What managed security services does Emirtech actually deliver?
Managed Security Service Provider (MSSP) is one of the most-misrepresented service categories in UAE IT — many integrators claim "24/7 SOC" and "managed detection" without actually operating a Security Operations Centre with 24/7 staffed analyst coverage. Emirtech is explicit: we do not operate our own 24/7 SOC. What we deliver is a more honest managed-security offering: (1) Managed EDR — deployment, tuning, alert review and incident response on Sophos Intercept X, SentinelOne, CrowdStrike Falcon, Bitdefender or Microsoft Defender for Business — during business hours on the response arrangements agreed in the written quotation, not 24/7; (2) Managed firewall — FortiGate, Sophos XGS, SonicWall configuration, policy review, firmware updates, log monitoring; (3) Managed M365 — tenant administration, MFA, Conditional Access policy management, Defender configuration, mailbox audit; (4) Managed backup — Veeam, Acronis, Nakivo backup monitoring, restore testing, off-site verification; (5) Managed Wi-Fi — Aruba, Cisco Meraki, Ruijie monitoring and tuning; (6) Vulnerability scanning — periodic scans with documented remediation; (7) IT health checks — see our IT Health Check page; (8) Cybersecurity tabletop exercises — see our Tabletop & BC page. For customers needing genuine 24/7 SOC and managed detection, we recommend and integrate with vendor-direct managed services: Sophos MDR (Managed Detection & Response on Sophos endpoints); SentinelOne Vigilance; CrowdStrike Falcon Complete; Microsoft Defender Experts. These are 24/7 staffed by certified analysts at the vendor — Emirtech deploys the platform; the vendor delivers the 24/7 detection. For Tier-1 enterprise 24/7 SOC needs (continuous monitoring, threat hunting, dedicated analyst), customers should engage specialist MSSPs (PwC Cyber, KPMG Cyber, EY Cyber, IBM X-Force, Optiv, Trustwave, Secureworks). Emirtech complements these specialists at the technical-infrastructure layer. As a security and IT systems integrator (ADMCC-approved for security systems) based in Mussafah M44 since 2018, we serve Abu Dhabi customers honestly. For the wider picture, see cyber security in Abu Dhabi.
Our honest MSSP scope
What Emirtech-managed security actually covers
Managed Firewall, M365 & Backup
FortiGate / Sophos / SonicWall managed firewall; M365 tenant administration (MFA, CA, Defender); backup monitoring (Veeam, Acronis, Nakivo) with tested restore.
Vulnerability Scanning & Health Checks
Periodic vulnerability scans with documented remediation; IT health checks (see our IT Health Check page); cybersecurity tabletop exercises (see Tabletop & BC page).
Integration with Vendor 24/7 MDR
For genuine 24/7 detection, we integrate with vendor-direct MDR — Sophos MDR, SentinelOne Vigilance, CrowdStrike Falcon Complete, Microsoft Defender Experts. Vendor analysts at the SOC; Emirtech as deployment / integration partner.
Honest about what 24/7 SOC actually requires
A real 24/7 SOC requires certified analysts on continuous shifts, threat-hunting capability, incident-response playbooks, customer-isolation procedures. Emirtech does not have that — and we do not claim it. For 24/7, we integrate with vendor MDR or recommend specialist MSSPs. Call +971 55 651 7843 or request a free managed-security consultation.
- Managed EDR with business-hours support
- Managed firewall configuration and policy
- Managed M365 tenant administration
- Managed backup with tested restore
- Managed Wi-Fi monitoring
- Periodic vulnerability scans
- IT health checks and tabletop exercises
- Integration with vendor MDR for 24/7 coverage
- Honest disclosure: not our own 24/7 SOC
Where to find 24/7 SOC
Vendor MDR / specialist MSSP options
Sophos MDR
Vendor-direct 24/7 MDR on Sophos endpoints — managed by Sophos analysts at their SOC. Strong fit for Sophos-existing customers. Emirtech deploys and integrates.
SentinelOne Vigilance
Vendor-direct 24/7 managed detection on SentinelOne — managed by SentinelOne analysts. Strong threat-hunting and rollback capability.
CrowdStrike Falcon Complete
Vendor-direct 24/7 managed detection on CrowdStrike Falcon — deepest enterprise telemetry. Strong for higher-risk customers.
Specialist MSSPs (Tier-1)
PwC Cyber, KPMG Cyber, EY Cyber, IBM X-Force, Optiv, Trustwave, Secureworks — specialist MSSPs with their own SOCs serving enterprise customers. Emirtech complements at infrastructure layer.
Scope — what we deliver and explicitly do not
MSSP honest scope:
- We deliver: Managed EDR, firewall, M365, backup, Wi-Fi with business-hours support; vulnerability scanning; IT health checks; cybersecurity tabletop exercises; deployment / integration of vendor MDR.
- We do not deliver: Our own 24/7 SOC with continuous staffed analyst coverage; certified threat-hunting team; dedicated incident-response retainer; SOC 2 Type II audited operations.
- We are not: A Tier-1 enterprise MSSP (PwC Cyber, KPMG Cyber, EY Cyber, IBM X-Force, Optiv, Trustwave, Secureworks); a SOC 2 certified service provider; an ISO 27001 SOC-operating entity; a CREST-certified incident-response firm.
- What we recommend: For customers comfortable with business-hours support and vendor MDR for 24/7 — Emirtech's managed-security offering fits well. For customers needing dedicated 24/7 SOC with continuous threat hunting — engage a specialist MSSP and integrate Emirtech at the infrastructure layer.
- Why this honest scope matters: Customers paying for "24/7 SOC" from an integrator that does not actually staff 24/7 are not getting what they paid for. Emirtech is explicit so customers can make informed decisions.
Emirtech is an independent ADMCC-approved integrator. Our managed-security offering is honest about scope — business-hours support with vendor MDR integration for 24/7, not a faux 24/7 SOC.
Answers
Frequently Asked Questions
Does Emirtech operate a 24/7 SOC?
No. We do not operate our own 24/7 Security Operations Centre with continuous staffed analyst coverage. We deliver managed EDR, firewall, M365 and backup with business-hours support. For 24/7 detection, we integrate with vendor-direct MDR (Sophos MDR, SentinelOne Vigilance, CrowdStrike Falcon Complete, Microsoft Defender Experts) — vendor analysts at the vendor's SOC, Emirtech as deployment / integration partner.
Is Emirtech a Tier-1 MSSP?
No. Tier-1 enterprise MSSPs (PwC Cyber, KPMG Cyber, EY Cyber, IBM X-Force, Optiv, Trustwave, Secureworks) operate their own dedicated SOCs with certified analysts on continuous shifts, threat-hunting teams and SOC 2 audited operations. Emirtech delivers managed security services for SMB and mid-market customers within an explicit business-hours scope.
What managed services do you actually provide?
Managed EDR (Sophos, SentinelOne, CrowdStrike, Bitdefender, Defender for Business); managed firewall (FortiGate, Sophos, SonicWall); managed M365 tenant; managed backup (Veeam, Acronis, Nakivo); managed Wi-Fi; periodic vulnerability scanning; IT health checks; cybersecurity tabletop exercises. All during business hours, on the response arrangements agreed in the written quotation.
How do I get 24/7 detection if Emirtech doesn't do it?
Two paths: (1) Vendor MDR — Emirtech deploys Sophos / SentinelOne / CrowdStrike / Microsoft Defender for Business EDR and the customer subscribes to the vendor's 24/7 MDR service (Sophos MDR, SentinelOne Vigilance, Falcon Complete, Defender Experts). Vendor analysts handle 24/7 detection. (2) Specialist MSSP — engage a Tier-1 MSSP for full 24/7 SOC; Emirtech complements at infrastructure layer.
Why are you so explicit about not operating 24/7 SOC?
Because many UAE integrators claim "24/7 SOC" and "managed detection" without actually staffing a Security Operations Centre 24/7. Customers paying for service they're not getting are at risk. We believe customers should make informed decisions based on honest service scope.
How do I get a quote for Emirtech-managed security?
Call +971 55 651 7843 or request a free managed-security consultation. Share your environment, current security stack and detection-coverage expectations. A specialist will respond with a scoped proposal — including honest recommendation on vendor MDR or specialist MSSP if your needs exceed our scope.
Related Pages
Related catchments & services
Endpoint Security & EDR
EDR platforms
SIEM, XDR & Security Monitoring
SIEM, XDR & detection
Cyber Incident Response
Cyber incident response
Cybersecurity Tabletop & BC
Tabletop exercises
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Talk to Emirtech's engineers — we reply the same working day across Abu Dhabi and Al Ain, AMC visits across Al Ain on contract. Honest scoping.
Mon–Sat 8AM–7PM · [email protected] · Since 2018 · ADMCC-approved for security systems