Will installing CCTV affect our lift warranty?
It should not when it is coordinated with the lift contractor. We never cut or splice lift wiring. The camera and its network path are installed in coordination with the lift maintenance contractor through the travelling cable under their sign-off. The CCTV scope is on the building integrator side; the lift-mechanical side stays with the lift contractor and the lift contractor confirms that the warranty terms are respected.
Is fall detection reliable in a lift car?
Detection of genuine falls can be good in a tuned deployment, but no analytics is perfect: it can miss events and raise false alarms, and it does not replace the lift's emergency alarm and two-way communication. The classifier looks for a fast vertical transition plus a persistence window on the floor without recovery within a few seconds. False positives from people sitting deliberately or bending to pick up an item are downgraded by the recovery check. Expect a tuning period on real building traffic before it settles.
Will you use facial recognition inside the lift?
No. We do not deploy facial recognition inside lift cars. The scope is strictly safety-and-security event analytics — fall, collapse, vandalism, entrapment. Identifying individuals in a tightly enclosed shared space is a privacy posture we do not adopt without an exceptional regulator-led justification.
What about audio in the lift car?
Audio is not deployed inside lift cars by default. If your safety protocol requires two-way intercom — separate from CCTV — that is a lift-contractor responsibility, not an Emirtech scope item. Audio capture raises separate privacy and legal questions under UAE data-protection law, so any glass-break or distress-sound analytics would be scoped separately and only after you have taken legal advice.
How quickly does an alert reach the security desk?
The alert is raised when the event crosses the classifier threshold, and delivery time depends on the site configuration and the building network. The clip is pre-buffered so the operator opens the alert and sees both the seconds before and after the event without having to scrub the archive.